Is the IT function at the core of your organisation, driving profitability of your business or is it perceived as a cost centre?

If it is the latter, then this course can help... By simply making your IT function more credible

The interface between IT and the other areas of an organisation is one of the most complex and misunderstood areas of business.  The credibility of IT rises and falls through minor changes in stakeholder perception.

This course gives the delegate the knowledge and tools to ensure maintained credibility  and shows how to grow this in order to put IT at the centre of the organisation and make the transition from unwieldy cost centre to profit driver. 

The course is interactive and builds on real world scenarios highlighted by the delegates and the course tutor (many years experience working as global CIO for large organisations) to demonstrate how this credibility can be maximised, transforming relationships, driving maximum return on investment and moving the IT function  from being a service provider to being a trusted advisor and central to business profitabilITy

Course content includes:

The journey from system, to organisation, to  Industry knowledge (profitability protection, support, generation)

Best practice products, tools & techniques to mange Credibility (templates provided and use explained in detail)

Account Management (why do we get it so wrong ? – Avoiding the simple & costly mistakes) 

The Extended Value Chain & Business Process to System alignment

Technical risk to business impact alignment and reporting

IT strategy formulation (how tactical & strategic can exist together)

How to get the IT investment you need (avoiding common mistakes)

Enterprise Architecture (how to implement by stealth)

IT balance scorecard (What to measure vs. what to report)

Soft skills - transforming relationships; changing and shaping perceptions; the basics of business communication

The event guarantees a tangible solution or strategy will be devised taken away to begin implementing to make a difference in your organisation immediately.

Price includes breakfast, 2 course lunch and unlimited refreshments throughout both days.

To book, contact kathy@credible-it.com or call 07921 631705.